Introduction

Welcome to ccraftbd.com. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making any purchase.

General

• These terms and conditions govern your use of our website and the purchase of products from us.
• By accessing or using our website, you accept these terms in full. If you disagree with these terms or any part of these terms, you must not use our website.

Products and Pricing

• All prices on our website are in Bangladeshi Taka (BDT) and are inclusive of VAT.
• We reserve the right to change the prices of our products at any time without prior notice.
• All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders.

Ordering and Payment

• To place an order, you must provide accurate and complete information, including your name, address, and payment details.
• Payment can be made through various methods, including credit/debit cards, bank transfers, and cash on delivery.
• Orders are subject to acceptance and availability. Once an order is placed, you will receive an email confirmation. This does not guarantee that the order has been accepted; we will confirm acceptance by sending you an email once the product has been dispatched.

Delivery

• Delivery times are estimated and may vary depending on the delivery location and availability of the products.
• Inside Dhaka: 5 Days
• Outside Dhaka: 10 Days
• We are not responsible for any delays in delivery caused by third-party couriers or unforeseen circumstances.
• We will deliver the products to the address provided by you at the time of order. It is your responsibility to ensure that the address details are accurate and up-to-date.

Returns and Refunds

• If you are not satisfied with a product, you may return it within 7 days of delivery, provided it is in its original condition and packaging.
• To initiate a return, please contact our customer service team at info@ccraftbd.com.
• Refunds will be processed within 14 days of receiving the returned product. The refund will be made to the original payment method used for the purchase.

Warranty

• All our products come with a standard warranty against manufacturing defects.
• The warranty does not cover damages caused by misuse, abuse, or normal wear and tear.

Limitation of Liability

To the fullest extent permitted by law, ccraftbd.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of products from us.

Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of ccraftbd.com and is protected by copyright and trademark laws.
• You may not use, reproduce, or distribute any content from our website without our prior written permission.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh.

Changes to Terms & Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:
Email: info@ccraftbd.com

Phone:01751316965